Frequently Asked Questions

When you receive a package, an email will be sent to your Baylor email address or a text notification will be sent to you.  You will need to show your email or text message and your student ID to the mail center clerk and we will retrieve your package.

 First class mail is generally processed and ready for pick up by 9:30 am each day. Mail and packages received at the Bill Daniels Student Center location are processed the same day it arrives.

Currently you can ship USPS, UPS and FedEx at the Mail Center.

If a change of address is not filled out by the previous box holder, the mail will be placed in the box according to box number. Please return the mail to the window, and we will research the address or return it to the sender.

No, campus mailboxes are reserved for those individuals residing in on campus residential halls.

No, all mail and packages must be sent to the campus Mail Center. Mail is not accepted at the residence halls.

You can speak to the Mail Services Manager at 710-1318 at the Mail Center located in the (Student Union Building SUB).

Perishable packages are held for one week. Other package types are held for three weeks.

These items are returned to sender.

Packages will not be released to anyone other than the box holder.

If there is a medical reason why you are not able to pick up packages, please send an email to Jessie_Souza@baylor.edu for instructions

Yes. Information included in the notification is required for mail and package pick up.

No, mailboxes are not shared. Items addressed to someone other than the mailbox holder will be returned to sender.

Mailboxes are assigned no later than August 1st of each academic year. A notification will be sent to your Baylor email address when assignments are completed. Keys will be distributed during move-in for East Village and Brooks residents.

Student Name
1 Bear Place #XXXXX (Your Box Number)
Waco, TX 76798
 

An email is sent towards the end of each semester asking for summer forwarding information. If you provide an address, first class mail and USPS packages will be forwarded automatically between June 1 - August 1. UPS and FedEx packages may require additional payment for forwarding. All mail forwarding is discontinued as of August 1 each year.

If you need a package forwarded during the year, email Jessie_Souza@baylor.edu and provide information.

Please fill out the barcode order form located on the Mail Services website. Barcodes are for departmental use only.

Processing time varies for each mailing.  We strive to meet your requested mailing date and will communicate if there is an issue causing a delay.

Outgoing Mail is located at 2100 River Street. The building is located on LaSalle. From University Parks, turn on LaSalle, turn right at River Street, go past the first building on the right, turn right (you will drive through a fenced area). Our entrance is just past the covered parking on the right. Please ring the doorbell by the loading dock and we will come out to pick up your job.

No, these services are provided at the Campus Mail Center located inside the Bill Daniels Student Center (SUB).

You can speak to Annette Carnahan at 710-2119 at the 2100 River Street (L.L. Sams Building), if this has already been exhausted feel free to contact Jessie Souza at 710-1318.